This data protection policy applies to the personal data of Sports Holidays Cyprus‘s customers. This policy will refer to Sports Holidays Cyprus as we or us and to customers as you.
If you are in any doubt about how this policy applies to you, please contact firstname.lastname@example.org for further information.
1. Purpose and legality
Sports Holidays Cyprus endeavors to meet the requirements of all applicable data protection legislation and this policy is based on the Cypriot Act no. 2016/679 on the protection of privacy as regards the processing of personal data (“Data Protection Legislation”), as amended.
2. What is personal data?
Personal data within the meaning of this policy is information about an identified or identifiable person, i.e., information that can be directly or indirectly linked to a particular person. Data that is unidentifiable or anonymous is not considered to be personal data.
3. Personal data that Sports Holidays Cyprus collects and processes
In connection with our communication and collaboration with you, we may collect personal data about you. Different personal data may be collected from different parties and the processing and collection of personal data may depend on your relationship with us.
Our customers are mainly individuals, but they may also be legal persons. When customers are legal persons they have representatives and employees whose personal data we may process. The personal data primarily contact information, e.g., name, email address, job title, and phone number.
Regarding our communication with you we may need to process a variety of personal data e.g.:
- contact information e.g: name, address, phone number, and email address;
- travel period;
- information on the purpose of the trip and special wishes for the trip;
- information regarding the combination of the travel group;
- health and religion information;
- country of residence;
- IP number, when needed; and
- billing information.
In addition to the aforementioned information, Sports Holidays Cyprus may collect and process other data that you provide to the company, e.g., photographs, as well as data that is essential for the company’s business.
In general, Sports Holidays Cyprus obtains personal data directly from you. If data is obtained from a third party the company will endeavor to inform you.
4. Why do we collect and process personal data and on what grounds?
The processing of personal data about you is mainly based on our agreement with you or the party which you work for. This includes contact information so we can contact you and send invoices.
Personal data may also be processed based on your request to enter into an agreement. This includes data on interests, travel period, information on the purpose of the trip, and special wishes for the trip.
Sensitive personal data will only be processed based on your explicit consent. Such data is only collected when deemed necessary.
In addition, personal data may be processed on the ground of our legitimate interests, e.g., when your email address is used to send customer surveys and, as appropriate, direct marketing.
If you do not provide Sports Holidays Cyprus with the necessary information the company may not be able to enter into an agreement with you, or the legal person you represent, for the requested service, and/or the company may be unable to fulfill its obligations on the basis of the agreement.
If the collection and processing are based on your consent, you can always withdraw the consent. All communications relating to such withdrawal or changes to the consent shall be directed to email@example.com
Sports Holidays Cyprus undertakes to ensure that all processing of personal data is lawful, fair, and transparent. Data will only be collected for a specific, explicit and legitimate purpose and collecting and processing will not go beyond what is necessary for the purpose of the processing. The processing shall always be adequate, relevant, and limited to what is necessary for the purpose for which they are processed.
5. Disclosure to third parties
Sports Holidays Cyprus may disclose your personal data to contractors, consultants, and suppliers in relation to their work for the company. Therefore, personal data may for example be disclosed to external parties that provide us with IT services, but also to service providers of trips that we book on your behalf.
Third parties who provide us with service as described above could be located outside of Cyprus. Sports Holidays Cyprus will not disclose data to parties located outside of the European Economic Area unless such transfer is permitted according to appropriate data protection legislation. Sports Holidays Cyprus endeavors to inform you about any disclosure of personal data to countries outside of the European Economic Area, but firstname.lastname@example.org can provide further information. Finally, your personal data may be disclosed to the extent permitted or required by applicable legislation or regulations or to respond to legal actions such as search of premises, subpoenas, or court rulings. Disclosure may also be necessary for emergency situations to ensure the safety of the employees of Sports Holidays Cyprus or third parties.
6. How is the safety of personal data secured?
Sports Holidays Cyprus endeavors to take appropriate technical and organizational measures to protect the safety of your personal data, with special regard to the nature of the data. For example, Sports Holidays Cyprus has access controls to systems that store data about you. These measures are meant to secure personal data against accidental destruction or alteration and against unauthorized access, duplication, use, or disclosure of personal data.
7. Retention of personal data
Sports Holidays Cyprus will endeavor to retain your personal data only for as long as necessary for the purpose of the processing unless otherwise permitted or obligated by law.
The retention time of personal data is further determined in Sports Holidays Cyprus Data Retention Policy.
8. Your rights regarding the company’s processing
You are entitled to request access to the personal data we process on you and information on the processing. You may also be entitled to a copy of the personal data undergoing processing.
Under certain circumstances, you may have the right to request that we erase personal data concerning you without undue delay. You may also have the right to obtain from us the restriction of processing, where certain requirements are fulfilled. You are also entitled to request rectification of inaccurate data on you. It is therefore important that if your personal data happens to change during the course of your relationship with Sports Holidays Cyprus, that you keep us informed of such changes
You may furthermore be entitled to a copy of the personal data that you have provided to us in electronic form, or request that we transmit them directly to a third party.
When we process your personal data based on legitimate interests you are at any time authorized to object to the processing.
The aforementioned rights are however not without limitation. Laws and regulations may authorize or oblige the company to deny your request. However, your right to object to the processing of your personal data for direct marketing purposes is unconditional.
9. Inquiries and complaints to the data protection authority
If you wish to exercise your rights according to Clause 8 of this policy, or if you have any questions regarding this data protection policy or how we process your personal data, please contact email@example.com who will seek to answer any inquiries you may have and instruct you on your rights pursuant to this policy.
If you are not satisfied with the company’s processing of your personal data you can send a complaint to The Data Protection Authority (http://www.dataprotection.gov.cy).
10. Communication with the company
Within Sports Holidays Cyprus, the Quality & IT department is responsible for the enforcement of this data protection policy. Below you can find the contact information:
The company’s contact information:
Sports Holidays Cyprus
Aphrodite Hills Village Square
8500 Paphos, Cyprus
Sports Holidays Cyprus reserves the right to review this policy in accordance with changes to applicable legislation or regulations or in relation to changes in the company’s processing of personal data. You will be notified of any changes made to this policy with an updated version, in the same manner, that this policy was presented to you.
Any amendments that may be made to the policy will take effect after the updated version has been presented to you.
This data protection policy was made on the 19th of June 2018.